Frequently Asked Questions

√      Q: How do I know if your service will work with my provider?
A: on the frontpage you’ll find a test field, where you can enter your phone number. Enter it there and see if you receive the message.

√      Q: How do I know if my phone can receive MMS?
A: Your manual should be able to tell you that.

√      Q: I ordered a package and paid. However my phone cannot accept this content?
A: Just login your account and switch the service you want. You can ordr other services up to the same amount of the other service.

√      Q: Can I cancel my subscription?
A: Yes you can. The funds that you paid will remain in your account, so you can use it other services. Feel free to switch

√      Q: How do I cancel my free trial?
A: Just login your account and hit the “cancel” button of that service on your account info page. You will not be charged.
In case you use Paypal, please cancell the subscription in your paypal account as well.

√      Q: I have a new phonenumber. What do I do?
A: Just login your account and change the number listed in there.

√      Q: I am going on a holiday or business trip. Should I pause my subscription?
A: No, we cover almost any country in the world. It is more then likely that you will receive your service as long as you mobile phone works in that country.

√      Q: I forgot my password. What do I do?
A: Just reset your password at this location.<link>